Food items are not returnable.
Shipment within the continental United States only.
Orders are shipped via UPS within 7 days of confirmation. Claims for damaged shipments must be addressed with UPS directly.
It's true chocolate may melt during shipment in the summer months. You can handle this a number of ways. 1. Purchase more before the temperatures rise and store it in a cool dry location. 2. order the Polar Gel Pack to ship with your temperature sensitive products, or 3. have your shipment sent overnight.